Failure to Maintain Odor-Free and Homelike Environment
Penalty
Summary
Facility staff failed to ensure a safe, clean, and homelike environment by not maintaining the facility free from odors. During tours conducted on multiple days, a surveyor observed persistent smells of urine and foul odors, possibly body odor, in specific areas of two out of four nursing units. These odors were noted at the far end of the 300 unit on several occasions and halfway down the hall farthest from the nurses station in the 500 unit. The findings were based on both anonymous and family complaints, as well as direct observations by the surveyor during the complaint survey. No specific information about the medical history or condition of individual residents was provided in the report. The deficiency was discussed with facility administration during the exit conference.