Failure to Maintain Clean and Hazard-Free Environment
Penalty
Summary
The facility failed to maintain a clean and hazard-free environment for thirteen out of nineteen residents reviewed for physical plant problems. Observations revealed that multiple resident rooms, including those on the fourth floor, had ceiling tiles in disrepair with a raised black substance resembling mold, as well as dirty sprinkler heads and vents. In one resident's room, the bathroom toilet had a persistent dark ring and sediment that housekeeping staff were unable to remove, despite repeated cleaning attempts and reporting the issue to maintenance and supervisory staff. The maintenance director confirmed the presence of the black substance on ceiling tiles in several rooms, and the housekeeper stated that the toilet issue had not been addressed despite being reported. Interviews with staff indicated ongoing issues with the maintenance department and acknowledged that the cleanliness of the building was suboptimal. The DON noted that maintenance had been inconsistent, and the administrator was unaware of the extent of the environmental hazards, including the raised black substance on ceiling tiles in resident rooms. Residents also reported missing ceiling tiles, chipping paint, and the presence of a black substance in their rooms and bathrooms during their stay.