Failure to Maintain Clean and Sanitary Resident Areas and Dining Room
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff, and the public in one of four resident hallways (Hallway 100) and the main dining room. Observations on two consecutive days revealed that rooms 101, 103, 106, and 107, as well as the 100 hallway and main dining room, had soiled floors with black residue on the floor tiles, sticky surfaces, and a buildup of thick black residue at the baseboards and around furniture. These conditions were directly observed by surveyors during specified timeframes. Interviews with housekeeping staff and the housekeeping supervisor confirmed that while routine sweeping and mopping were performed, the facility no longer employed a floor technician capable of deep cleaning, stripping, and waxing the tiles. The cleaning solutions used were ineffective against the buildup, and attempts to buff the floors did not resolve the issue. The administrator acknowledged the lack of a floor technician and stated that the housekeeping supervisor was responsible for maintaining the environment. Facility policy reviewed indicated that residents are to be provided with a safe, clean, comfortable, and homelike environment.