Failure to Replace Damaged and Missing Ceiling Tiles in Hall 3
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents in Hall 3 by not replacing missing and damaged ceiling tiles. Observations revealed that numerous ceiling tiles were either missing or damaged, leaving electrical wires and air ducting exposed. This condition was directly observed during a facility walkthrough and was confirmed through interviews with both a resident and facility staff. A resident reported that the ceiling tiles in Hall 3 had been in disrepair for an extended period, expressing dissatisfaction with the appearance and upkeep of the area. The Maintenance Director acknowledged that the tiles had been removed during recent air conditioning work, which had been completed weeks prior, but the tiles had not yet been replaced. The Administrator also confirmed that the ceiling tiles in Hall 3 were in need of replacement.