Failure to Maintain Sanitary Environment and Functional Resident Furnishings
Penalty
Summary
The facility failed to maintain a safe, clean, and comfortable environment for residents in rooms 217 through 224, as evidenced by persistent foul odors in the hallway and in front of specific rooms. Observations revealed a strong smell of urine, feces, and body odor throughout the hallway, with the odor being most pronounced in front of one room. The odor was present at multiple times during the day, despite the presence of housekeeping staff and repeated cleaning efforts. Interviews with staff and residents confirmed that some residents refused hygiene care and bathing, contributing to the ongoing odor issue. Housekeeping staff reported cleaning certain rooms multiple times daily and using specific chemicals to address the odor, but the problem persisted, particularly in rooms where residents refused showers. Additionally, a dresser in one resident's room was found to be in disrepair, with multiple broken or missing handles and drawers that would not close properly. The resident reported that the dresser had been broken for several months and expressed frustration about the situation. The Maintenance Director stated that maintenance issues were addressed as reported, but there was no record of the broken dresser being reported. The administrator confirmed that a replacement dresser had been ordered but had not yet arrived, resulting in the continued use of the damaged furniture. These deficiencies were observed to negatively impact the quality of life and comfort of the residents.