Failure to Implement Policies to Prevent Abuse, Neglect, and Theft
Penalty
Summary
The facility failed to develop and implement effective policies and procedures to prevent abuse, neglect, and theft. This deficiency was identified through review of facility documentation and interviews, which revealed that the required policies and procedures were either not in place or not followed. As a result, there was insufficient guidance for staff to prevent and respond to incidents of abuse, neglect, or theft involving residents. Surveyors found that the lack of comprehensive and enforced policies contributed to an environment where staff were not adequately informed or trained on how to identify, report, or prevent such incidents. The absence of these measures increased the risk of harm to residents, as staff were not provided with clear protocols to follow in situations where abuse, neglect, or theft might occur.