Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in the presence of roaches and rodents in multiple resident rooms and a main hallway. Observations and interviews revealed that several residents saw roaches in their rooms and hallways, with some reporting the issue had been ongoing for months. One resident reported seeing mice in his room, with small black pellets observed under his air conditioning unit. Another resident reported mice chewing through his food, with similar pellets found behind his refrigerator and in his closet. Residents stated they had informed staff about these pest issues. The Maintenance Supervisor confirmed there had been a significant roach problem previously due to non-payment to the pest control company, resulting in missed treatments. He also acknowledged an ongoing mouse problem and recent placement of traps. Review of pest management records showed sporadic documentation of pest sightings and a lack of receipts or evidence of pest control service visits for several months. The facility's pest control policy required frequent and periodic treatments, monitoring, and prompt reporting, but these measures were not effectively implemented as evidenced by the continued presence of pests.