Failure to Maintain Clean and Sanitary Resident Rooms
Penalty
Summary
Surveyors observed that resident rooms #302 and #306 were not thoroughly cleaned or sanitized, with sticky and stained floors, trash, candy wrappers, and food particles found under beds, behind dressers, and nightstands. Both rooms also had a foul odor. Residents occupying these rooms reported that housekeeping generally cleans several times a week, but could not recall when the rooms were last swept or mopped. Residents expressed a preference for a clean environment and noted that the floors were sticky, with one resident mentioning a recent tea spill that had not been cleaned. None of the residents had reported the unclean conditions to staff. Interviews with facility staff, including a CNA, LVN, and the Housekeeping Director, confirmed that rooms are expected to be cleaned daily or as needed, including sweeping and mopping under beds and behind furniture. Staff stated that they notify housekeeping if a room needs attention, but were unaware of the unclean conditions in these specific rooms. The Housekeeping Director acknowledged the expectation for thorough cleaning and recognized the importance of maintaining a clean and sanitary environment for residents.