Deficiencies in Cleanliness, Noise Control, and Protection of Resident Property
Penalty
Summary
The facility failed to maintain a clean and sanitary environment in three resident rooms, as observed by surveyors. In one room, thick debris and dust, including white particles, were found under the beds and on the sliding door frame, with a resident present in the room. Housekeeping staff acknowledged the dust and debris, and another resident reported that dirt, food wrappers, and dust had been present for several days. Facility policy required regular sweeping, mopping, or vacuuming of all floors, which was not followed in these instances. Noise levels in the facility were not kept at a comfortable level for two residents. One resident reported being unable to sleep due to another resident's TV being excessively loud at night, resulting in headaches and the need for medication. The issue was documented in a grievance report, and another resident also reported sleep disturbances due to a roommate's loud TV. Staff interviews confirmed awareness of the complaints, but the issue remained unresolved at the time of the survey. Facility policy emphasized the importance of maintaining comfortable noise levels in resident rooms. The facility also failed to protect a resident's personal property after the resident's death. A family member reported that clothing and $620 in cash were missing when collecting the resident's belongings. The inventory list completed at admission included these items, but at discharge, the inventory was not completed or signed by staff and the family member, as required by facility policy. The policy mandated that all property be accounted for and a signed receipt obtained upon discharge or death, which did not occur in this case.