Residents Awakened by CNA Singing and Chanting at 4 a.m.
Penalty
Summary
Certified Nursing Assistant (CNA 1) entered the rooms of two cognitively intact residents at approximately 4 a.m., singing and chanting loudly, which resulted in both residents being awakened. Resident interviews confirmed that the CNA's actions disturbed their sleep and were not welcomed, with one resident specifically mentioning the singing and another referencing loud chanting in a foreign language. Both residents expressed that this behavior was disruptive and did not align with their expectations for respectful and dignified care. The Director of Staff Development (DSD) acknowledged receiving previous complaints about CNA 1's behavior, including singing, dancing, and praying during early morning hours. Despite being instructed not to engage in these activities, CNA 1 continued the behavior, stating she was happy and liked to sing. Facility policy requires all staff to treat residents with respect and dignity, and to promote an environment that enhances residents' quality of life. The actions of CNA 1 were inconsistent with these policies, resulting in a failure to honor the residents' rights to a dignified and respectful environment.