Unqualified Food and Nutrition Services Director
Penalty
Summary
The facility failed to designate a qualified individual to serve as the food and nutrition services director, as required by regulations. The person assigned to this role, identified as DM-H, had not completed an approved dietary manager or food service manager certification course, nor did they possess a national certification or an associate's or higher degree in food service management or hospitality. DM-H was hired in March 2024 and, although enrolled in a certified dietary manager (CDM) course, had only started the course approximately one month prior to the survey. Interviews with DM-H and the Director of Nursing (DON) confirmed that DM-H had delayed starting the course due to personal and staffing issues, and that facility leadership believed enrollment in the course was sufficient to meet requirements. This deficiency had the potential to affect all 23 residents residing in the facility.