Failure to Provide Suitable Snacks Consistent with Resident Care Plans
Penalty
Summary
The facility failed to provide suitable snacks for residents in accordance with their care plans and stated policies. During a Resident Council Meeting, multiple residents reported that snacks were not being made available, with some stating they had not received snacks for two months. Residents indicated that snacks were only provided if specifically requested, and otherwise were not routinely offered. The care plans for several residents included instructions to offer snacks, which was confirmed by the Administrator and DON. Observations and staff interviews revealed that pantry stock was limited, with no fruit cups, jello, or sandwiches available for all residents, and that the only available items were those brought in by families. The RN Supervisor stated that a snack cart was brought at night, but there were no grab-and-go sandwiches in the refrigerator. The Regional Dietary Manager claimed the pantries were kept full, but this was not supported by the surveyor's findings. These actions and inactions resulted in the facility not meeting the nutritional needs and preferences of residents as outlined in their care plans.