Failure to Maintain Clean and Homelike Environment
Penalty
Summary
Surveyors observed multiple deficiencies in the facility's maintenance and housekeeping practices across three units and the main dining room. Over several days, a large carpet stain was noted in the hallway across from a resident room, and staff interviews confirmed that housekeeping was expected to address such stains promptly. Additionally, missing and broken window blinds were observed at the ends of two hallways, with broken blinds found on the floor. Staff acknowledged the need for repairs and replacements to maintain a clean and functional environment for residents. Further observations revealed a buildup of debris on ceiling air vents in the main dining room, as well as on bathroom ceiling vents in several resident rooms and on a wall-mounted heater vent. The maintenance supervisor confirmed that these vents required cleaning and emphasized the importance of a clean, homelike environment. However, the facility was unable to provide documentation of regular facility reviews as required by their own policies. These findings indicate a failure to maintain the environment in a safe, clean, and comfortable condition as outlined in facility policies and resident rights documentation.