Delayed Refund of Resident Funds After Death
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to transfer resident funds to the Resident's Representative (RR) within 30 days following the death of a resident. The resident, who was on private pay hospice care, passed away after being readmitted from the hospital. The RR had paid a full month of room and board totaling $11,800.00. Despite a conversation between the Business Office Manager and the RR indicating that unused funds would be refunded, a review of the transaction report showed that the refund had not been issued as of seven months after the resident's death. The RR expressed concern about the delay in receiving the refund, and records confirmed the outstanding balance owed.