Failure to Maintain Functional Clock for Resident
Penalty
Summary
Facility staff failed to ensure the reasonable accommodation of a resident's needs and preferences by not maintaining a functional clock in the resident's room. Over the course of several days, surveyors observed that the clock consistently displayed the incorrect time (6:30) during multiple visits, despite the resident being present and able to participate in interviews and daily activities. The resident, who had no cognitive impairment and required assistance with all activities of daily living, was observed in various states such as resting, watching television, and talking on the phone, with the nonfunctional clock remaining unaddressed. Staff interviews confirmed the importance of an accurate clock for residents to prevent disorientation and to help them prepare for activities, meals, appointments, or visits. Despite these acknowledgments, the issue persisted and was not corrected during the survey period. The administrator was informed of the findings, but no additional information or corrective action was provided at that time.