Failure to Provide Required Resident Rights Training to Staff
Penalty
Summary
Facility staff failed to provide required resident rights training to two staff members, specifically a registered nurse and an operations staff member. During a review of education records, administrative staff indicated that they could not provide the requested documentation due to a recent sale of the facility and lack of access to previous personnel records. The assistant director of clinical services, who was new to her role, confirmed she was unaware of why the required trainings had not been completed in the past. She acknowledged that tracking and maintaining staff training is necessary to meet residents' needs and that managers are responsible for ensuring staff are properly trained. A review of the facility's policy on in-service training revealed that employees are to receive training on required topics annually, with additional training as needed based on facility assessment and regulatory requirements. The policy also states that each center is responsible for ensuring compliance with federal, state, and local regulations regarding staff education. No further information or documentation regarding the missing training was provided prior to the survey team's exit.