Failure to Maintain Clean and Comfortable Resident Environment
Penalty
Summary
Facility staff failed to maintain a clean and comfortable environment for one resident, as evidenced by observations of the resident's room. During two separate visits, surveyors noted that the fall mats on both sides of the resident's bed had visible evidence of spilled liquids, causing the surveyor's shoes to stick to the mats. Additionally, there were bits of paper on both sides of the bed and dirt and debris behind the bed and nightstand. These conditions were present despite the facility's stated cleaning protocols. Interviews with the director of environmental services and another environmental services staff member confirmed that all resident rooms are supposed to be cleaned daily, including lifting and cleaning fall mats. However, both staff members acknowledged that the fall mats in this resident's room were in need of cleaning at the time of observation. The facility's own policy requires a safe, clean, and comfortable environment for residents, but this standard was not met for the resident in question.