Failure to Maintain Effective Pest Control Program
Penalty
Summary
Facility staff failed to maintain an effective pest control program, resulting in persistent infestations of roaches, ants, and mice throughout the building. During an initial tour, surveyors observed a live roach in the East Unit shower room. Multiple observations over several days confirmed the presence of pests, including ants seen in the conference room by surveyors. The Resident Council meeting documented unanimous agreement among residents present that there was an ongoing problem with roaches and ants in the facility. A review of facility documentation and pest control logs revealed that, despite having a contract for monthly pest control services, the program was not effective, as all units continued to report pest issues. The dietary manager reported that the dishwasher had been out of service, and repair technician notes indicated a significant roach infestation inside the dishwasher, including roach excrement and egg sacs. Even after extermination efforts, pests persisted, and the technician advised further extermination before repairs. The administrator was made aware of these concerns, but no additional information was provided during the survey.