Failure to Ensure Annual Abuse, Neglect, Exploitation, and Dementia Training for Staff
Penalty
Summary
The facility failed to ensure that two employees, a CNA and an LVN, received required annual training on abuse, neglect, exploitation, and dementia care. Review of personnel records and training logs for both employees, who were hired in 2020, showed no evidence that they had completed these trainings in the previous 12 months. The human resources representative confirmed that the facility uses an online training program to assign and track trainings, and that it is the responsibility of both the employee to complete the trainings and human resources to ensure completion. However, the system did not ensure that the required annual trainings were completed for these staff members. Further interviews revealed that the facility did not have a policy specifying required training topics, timeframes for completion, or clear responsibility for ensuring completion. The administrator stated that staff receive email notifications for assigned trainings and are expected to complete them, but there was no formal policy in place. A request for a policy outlining annual training requirements and responsibilities was made but not provided prior to the survey exit.