Failure to Maintain Clean and Sanitary Environment Due to Flooring Adhesive Issues
Penalty
Summary
The facility failed to maintain a sanitary, orderly, and comfortable environment due to ongoing issues with flooring adhesive seeping from under the tiles, resulting in dirty and sticky floors. Observations over several days revealed that the glue was oozing out, causing the floors to collect hair and debris, which also accumulated on the wheels of medication carts. The Housekeeping Director confirmed that cleaning and mopping efforts were ineffective in containing the glue, and that the problem had persisted since the flooring was installed about a year prior. The issue was further corroborated by a resident who reported that the sticky floors caused debris to stick to his wheelchair and hands as he propelled himself. A review of the facility's correspondence with the flooring contractor documented multiple unsuccessful attempts to address the adhesive problem, including cleaning, buffing, and re-gluing the floors. The contractor acknowledged that the glue provided by the manufacturer was faulty and that the issue had not been resolved despite repeated interventions. The Administrator confirmed awareness of the problem and ongoing coordination with the contractor to find a solution. The deficiency was identified through observations, interviews, and record reviews, and was found to affect the cleanliness and safety of the facility's environment.