Failure to Serve Food at Safe and Appetizing Temperatures
Penalty
Summary
The facility failed to provide food and drink that was palatable, attractive, and at a safe and appetizing temperature for three residents. Multiple residents with intact cognition and deficits in activities of daily living reported that their meals, often served in their rooms, were frequently cold. Direct interviews with these residents confirmed that both breakfast and lunch meals were served at temperatures below recommended standards, leading to dissatisfaction and refusal to eat. Family members also corroborated that meals were often cold when served. Observations and temperature checks revealed that food items such as eggs and sausage were served significantly below the required temperatures, with eggs at 94.82°F (required: 135°F) and sausage at 90.32°F (required: 140°F). Staff interviews indicated that food trays were transported in open tray rack carts after the plastic cover was removed, which contributed to the temperature drop. Resident council meeting records further documented multiple complaints about cold food. Facility dietary policy referenced the Texas Food Establishment Rules, which require adherence to established temperature guidelines, but these were not followed.