Failure to Provide Required Staff Training Prior to Resident Contact
Penalty
Summary
The facility failed to develop, implement, and maintain an effective training program for all new and existing staff members, as evidenced by the lack of required training for two out of five employees reviewed. Specifically, the Marketing/Admissions Coordinator and a CNA did not receive training in Abuse, Neglect and Exploitation, Fall Prevention, Restraint Reduction, HIV and Bloodborne Pathogens, Emergency Procedures, and Dementia prior to or on their first day of employment. Record reviews confirmed that these trainings were not completed as required before the employees began working with residents. Interviews revealed that the BOM/HR was responsible for assigning trainings through a computer-based system but was not familiar with the content or timing of the trainings. The DON was unaware that the required trainings had not been provided before the employees started working with residents. The Administrator, new to the position, acknowledged the issue and indicated a lack of existing policy on required trainings at hire. No evidence was provided to show that a policy for required trainings at hire existed.