Failure to Timely Deliver Resident Mail on Weekends
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that residents had reasonable access to their mail, as required. Interviews revealed that while mail was delivered to the facility on Saturdays, it was not distributed to residents until the following Monday. The activities coordinator was unaware of weekend mail delivery and stated that mail was typically delivered to residents only during the week. The business manager confirmed that Saturday mail was held and distributed on Monday mornings, and the administrator was unaware of the requirement to deliver mail to residents within 24 hours of receipt by the facility. The resident census at the time was 52.