Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program as required by its own policy, which mandates regular inspections, detailed reporting of pest activity, and prompt response to pest sightings. During an observation, a significant infestation of small, light brown antlike insects was found in the conference room, including on the walls, floor, and in the personal belongings of the survey team. The maintenance staff responded by treating the area with an over-the-counter insect spray, and the survey team was relocated. Additionally, four brown bugs were observed crawling in a resident's bathroom, and the Unit Manager confirmed their presence, indicating that maintenance would be notified to address the issue. Interviews with staff revealed that pest sightings, including roaches, are considered common in the building, especially during the summer. The Administrator stated that the facility contracts with Ecolab for monthly pest control services and expects staff to report pest sightings so that Ecolab can be called for additional treatment as needed. However, the observations and staff interviews indicate that pests were present in resident and staff areas, and the response to these sightings did not align with the facility's policy for pest management and reporting.