Failure to Provide Resident-Preferred Activities During Power Outage
Penalty
Summary
The facility failed to provide an ongoing program of activities that supported residents' choices and preferences, as identified in their comprehensive assessments and care plans, for three residents who were unable to watch television in their rooms from 5/9/2025 through 5/13/2025. All three residents had care plans and MDS assessments indicating that watching television and keeping up with the news were important or somewhat important to them. Despite this, their televisions were nonfunctional due to a power outage affecting their room outlets, and no alternative means were provided for them to engage in their preferred activities. Resident interviews revealed that each resident was dissatisfied and upset about being unable to watch television or movies, particularly over the weekend when no other activities were available. The Maintenance Director confirmed awareness of the power outage affecting the outlets, and the Clinical Market Advisor stated that it was expected that affected residents should have been offered tablets to watch television or movies, but this was not done. The lack of timely intervention resulted in the residents being left without meaningful activities aligned with their preferences for several days.