Failure to Post Required APS Contact Information
Penalty
Summary
The facility failed to post the required contact information for Adult Protective Services (APS) in areas accessible and understandable to residents and their representatives. Observations conducted in the first-floor lobby and the second-floor nursing unit revealed that no elements of the APS contact information, including agency name, address, email, or phone number, were posted or accessible. This omission was confirmed during an interview and rounds with the Director of Nursing, who acknowledged that the required information was not displayed in the building. The deficiency was identified during a survey, which found that the facility did not comply with regulations mandating the posting of a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups. This list must include the State Survey Agency, State licensure office, APS, the Office of the State Long-Term Care Ombudsman, the protection and advocacy network, home and community-based service programs, and the Medicaid Fraud Control Unit, along with a statement informing residents of their right to file complaints. The lack of posted APS contact information constituted non-compliance with state code requirements.