Failure to Provide Timely Abuse, Neglect, and Exploitation Training to Staff
Penalty
Summary
The facility failed to provide required training upon hire to staff on the topics of abuse, neglect, exploitation, and misappropriation of resident property, as well as procedures for reporting such incidents and prevention of resident abuse. This deficiency was identified through a review of facility policy, employee files, and staff interviews, which revealed that thirteen out of forty employees reviewed did not have documented evidence of receiving this training. The facility's policy mandates a commitment to protecting residents from abuse and requires all personnel to participate in annual in-service training programs, including abuse prevention. However, training records for several employees, including those in central supply, maintenance, nursing, and nurse aide roles, showed no evidence of abuse training upon hire. Further investigation included multiple requests for training records, with staff responsible for training unable to provide documentation for the required abuse training for several employees. Some employees did not receive the training until weeks after their hire date, while others had no record of training at all. Despite being given additional time, the facility did not submit documentation to demonstrate that the required training had been provided to the identified staff members.