Failure to Provide Required Effective Communication Training to Staff Member
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide mandatory training on Effective Communication to one of five direct care staff members, specifically a nurse aide (Employee E6). According to the facility's Staff Development Training Program policy, all employees are required to attend training on several topics, including Effective Communication, upon hire and at least annually. A review of Employee E6's personnel file showed that this staff member did not receive the required Effective Communication training during the specified annual period. This deficiency was confirmed by the Registered Nurse Educator during an interview, who acknowledged that the training had not been provided as required by facility policy and state regulations.