Failure to Serve Palatable and Menu-Compliant Meals
Penalty
Summary
The facility failed to follow its established menu and did not provide palatable, attractive, or appropriately prepared food during several meals. On specific dates, residents were served meals that did not match the posted menu, such as being given plain buttered noodles and salad without dressing instead of the scheduled chicken fettuccini alfredo, and ground beef with broth instead of beef chili with beans. Staff interviews confirmed that unappetizing and improperly prepared food was served, including scrambled eggs with chicken soup poured over them, which was described as unappealing. The Registered Dietitian verified that the food items served were not palatable and did not meet acceptable standards, and acknowledged that the facility failed to adhere to the planned menus and provide food that was attractive and acceptable to residents.