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F0569
D

Failure to Timely Return Discharged Resident's Personal Funds

Wilkes-barre, Pennsylvania Survey Completed on 05-29-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to return the personal funds of a discharged resident within the required 30-day period. Clinical record review showed that the resident was admitted and later discharged, but a review of the resident's financial account statement revealed a significant credit balance remained months after discharge, indicating the funds had not been disbursed as required. An email from the Regional Business Office Manager confirmed that the facility's Business Office Manager had been terminated, and the refund process was delayed as a result. The Director of Nursing also confirmed that the resident's personal funds were not returned within the mandated timeframe.

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