Failure to Ensure Completion of Required Staff Training
Penalty
Summary
The facility failed to implement and maintain an effective training program for individuals providing services under contractual arrangements, as required by their roles. Review of the facility assessment and personnel files revealed that all employees were required to complete both general orientation and annual trainings on topics such as resident rights, abuse prevention, compliance, infection control, dementia care, emergency preparedness, and more. However, a review of ten training records showed that staff providing services had incomplete annual trainings. This deficiency was confirmed during an interview with the Nursing Home Administrator, who acknowledged the failure to ensure completion of required trainings for these individuals.