Failure to Maintain Clean, Comfortable, and Homelike Resident Care Areas
Penalty
Summary
The facility failed to provide a clean, comfortable, and homelike environment in resident care areas across both the first and second floor nursing units. Observations included black food debris scattered in hallways, dirty and soiled toilets, shower stalls containing paper trash and soiled linens, and dresser drawers with mouse droppings. Additional findings included pill fragments and residue on furniture and floors, soiled bed linens with food stains, and food debris on and around beds. Trash cans were found without liners and were nearly full, with some containing used latex gloves and food debris. These conditions were confirmed by staff during the survey. Further issues were identified such as broken or missing furniture, including headboards and bedside dressers, leaving residents without proper storage for personal items like telephones, which were found on the floor. Some rooms had strong odors of urine, holes behind toilets, and resident belongings such as boxes of cleaning supplies and hygiene items stored on the floor. These deficiencies were corroborated by interviews with residents and staff, including the scheduler and the Director of Nursing, who confirmed the unsanitary and disorganized state of the resident care areas.