Failure to Serve Palatable Food at Safe Temperatures
Penalty
Summary
The facility failed to serve food that was palatable and maintained at proper temperatures, as required by its dietary policy. Review of the policy indicated that food should be prepared to retain flavor, appearance, and nutrients, and held at safe temperatures—hot foods at 140°F or above and cold foods at 40°F or below. Interviews with two residents revealed complaints about food not being warm, poor taste, and inconsistent temperatures. Observation of a test tray during a lunch meal showed that oven roasted potatoes and brussel sprouts were served at 104.1°F and 106.2°F, respectively, which are below the required hot holding temperature. Additionally, the chicken was found to be bland and unseasoned. The Chef Manager confirmed the low temperatures and lack of seasoning in the food.