Failure to Maintain Clean, Homelike Environment and Consistent Staff Support
Penalty
Summary
Surveyors observed multiple deficiencies related to the maintenance of a safe, clean, and homelike environment across both nursing units. Specific findings included a wall with red paint markings, peeling baseboards, a bathroom leak with a saturated towel on the floor, and a broken glove box that could not hold gloves. Additional issues included a broken closet drawer, air conditioning vents with heavy dust accumulation, and a non-functioning hand sanitizer dispenser in the dining room. In another room, several bathroom floor tiles were peeling, and there was visible residue from dried tube feeding formula and caked dirt under and around the bed, as well as on a fall mat. During meal service observations, staff issues were also noted. One resident reported that an aide refused to pass out meal trays, stating she was agency staff and unfamiliar with residents' names. Another aide admitted to not knowing all the residents in the dining area. These findings indicate that the facility did not ensure a clean, well-maintained environment or a consistent, knowledgeable staff presence during resident dining experiences.