Failure to Maintain a Homelike and Clean Environment in Resident Rooms
Penalty
Summary
Surveyors identified that the facility failed to maintain a homelike environment in two of three hallways reviewed. In one instance, a resident with congestive heart failure and a BIMS score indicating cognitive intactness had a personal fan on the bedside table that was coated with a thick, visible accumulation of dust, lint, and grime on the blades and protective grill. The resident reported wanting the fan cleaned and had been waiting for staff to do so. The Housekeeping Supervisor confirmed that housekeepers were responsible for cleaning personal fans, and the Administrator acknowledged the fan needed cleaning and expected all personal fans to be clean. Additional observations between multiple dates revealed several resident rooms with environmental deficiencies, including walls with numerous scrapes, areas requiring painting, residual masking tape, missing and uncleanable wood on closet drawers, holes in walls, patched areas needing paint, and deep scrapes. Other issues included multiple screws and nails in walls, splashes and streaks of unknown substances, dust build-up on ceiling vents, sticky bedside tables, and malfunctioning table wheels. Residents in these rooms stated their rooms required cleaning and repairs and were not homelike. The Maintenance Director and Administrator both confirmed that the identified rooms required repairs, painting, and updating to meet homelike standards.