Failure to Maintain Sanitary and Comfortable Environment
Penalty
Summary
The facility failed to maintain a sanitary, clean, and comfortable environment for residents, as evidenced by observations in 10 out of 13 rooms, one of two resident shower/bathing rooms, and common areas. Surveyors, accompanied by the Housekeeping Supervisor and Administrator, observed dusty and debris-laden handrails, dirt around baseboards, stained and discolored bathroom floors, overflowing trash cans, and dirty over-bed tables. In several rooms, there were additional issues such as bags with briefs and tissues on the floor, splatter on bathroom walls, and urine collection containers left behind toilets. The Housekeeping Supervisor verified these findings and acknowledged that some stains and discolorations could not be removed with current cleaning efforts. Further observations revealed holes in bathroom floor linoleum, rust spots, and overflowing trash cans with wet paper towels on the floor. The spa area had thick yellow and black discoloration on the tiles and walls, attributed to soap build-up. The Housekeeping Supervisor reported that only two housekeepers were scheduled daily, making it difficult to clean every room each day, with the goal being to clean each room at least every other day. The Administrator confirmed awareness of the stained bathroom floors and stated that discussions with corporate had occurred, but no definitive plans or timelines for repairs or material purchases were in place at the time of the survey.