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F0558
D

Failure to Ensure Functioning Call Light for Resident Needing Assistance

Canton, Ohio Survey Completed on 06-12-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A deficiency was identified when a resident with diagnoses including pancytopenia, diabetes mellitus, and atherosclerotic heart disease, and who exhibited intact cognition, was observed needing assistance and reported that the call light was not working. The resident's care plan indicated a risk for falls and included an intervention to encourage the use of the call light for transfer and ambulation assistance. During observation and interview, it was confirmed that the call light did not activate the electronic message board, and further inspection revealed the call light cord was pulled out of the wall, rendering it nonfunctional. The facility's policy required timely response to call lights to meet residents' needs.

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