Failure to Maintain Clean and Homelike Environment in Dining and Resident Areas
Penalty
Summary
The facility failed to provide a clean and homelike environment for its residents, as evidenced by multiple observations and staff interviews. During breakfast, residents were served meals in Styrofoam containers due to staff shortages, as confirmed by dietary staff. The main dining room was found to have significant cleanliness issues, including a large ceiling vent, curtains, curtain rods, and sprinkler heads all covered in a thick, gray, fuzzy material, with some of it visibly blowing through the air. A dead house fly was observed stuck to the curtains, and a long string of the gray material was hanging from a ceiling tile. The dining room floor was also heavily soiled with food debris and liquid stains, and staff confirmed that the area had not been cleaned due to short staffing. Additionally, three resident rooms were observed to be heavily soiled, with floors and walls covered in an unknown black substance, and bathrooms containing heavily soiled floors and toilets with black rings. These conditions were confirmed by a CNA during the observations. The facility's own policy requires a safe, clean, and homelike environment, but these standards were not met in the dining area or resident rooms, affecting both the overall environment and the daily living experience of the residents.