Unqualified Activities Director and Inadequate Department Training
Penalty
Summary
The facility failed to ensure that the Activities Director (AD) was qualified for the position as required by the facility's job description and regulatory standards. Review of the AD's personnel file showed that the individual had only limited prior experience in activities, which did not meet the minimum qualifications outlined for the role. There was no evidence in the personnel file that the AD was a qualified therapeutic recreation specialist, licensed activities professional, occupational therapist, or had completed a state-approved training course. The AD confirmed in an interview that, although administration discussed the need for approved training, she declined to pursue it. Further interviews with activities aides revealed additional concerns related to inadequate training and poor communication within the activities department. Activities aides reported feeling overwhelmed, lacking proper orientation, and not receiving guidance from the AD. They described issues such as insufficient supplies, lack of planned events for special occasions, and unclear instructions regarding activities. The administrator confirmed that the AD did not meet the required qualifications for the position, and acknowledged ongoing issues within the department.