Failure to Maintain Safe and Homelike Resident Environment
Penalty
Summary
Surveyors observed multiple deficiencies in the facility's physical environment, including stained and damaged flooring, holes and gouges in walls, missing or broken baseboards, and unpainted plastered areas in several resident rooms. Specific findings included dark yellow-orange stains in front of toilets, cracked and broken linoleum tiles, damaged drywall, and large holes in walls behind furniture. In some cases, wires were left hanging from old phone jacks, and baseboards were missing between rooms. These issues were noted in the rooms of at least twelve residents, affecting both the living and bathroom areas. Interviews with residents and staff confirmed awareness of these environmental problems. Residents reported that some wall damage was caused by staff moving beds, and maintenance staff acknowledged the presence of gouges and missing baseboards. The administrator also confirmed knowledge of the environmental issues and described the facility's approach to addressing larger maintenance projects. The observations and interviews collectively demonstrated that the facility failed to maintain a clean, safe, and homelike environment for its residents.