Failure to Maintain Safe and Clean Environment in Resident and Staff Areas
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for its residents, staff, and the public. Observations revealed that the shower room on the [NAME] Hall had significant maintenance issues, including peeled flooring along the walls, a hole in the drywall near the baseboard, protruding drywall, and drywall debris on the floor. Additionally, two ceiling tiles in the shower room were stained with large, brownish marks. Staff interviews confirmed that these issues had persisted for several months, and all residents on the [NAME] Hall used this shower room. Further observations and interviews identified that the employee entrance door in the basement did not fit the doorframe and could not be closed, leaving the entrance open at all times. Maintenance staff confirmed that this issue had existed for quite some time and that residents could access the basement via the elevator. It was also confirmed that individuals from the community could enter the facility through this unsecured door. The facility had sought an estimate for repairs to the shower room but had not yet received a quote. These deficiencies were investigated under multiple complaint numbers and had the potential to affect all 63 residents in the facility.