Failure to Ensure Staff Wore Name Badges as Required
Penalty
Summary
The facility failed to ensure that staff consistently wore name badges as required by the facility's uniform policy. Observations revealed that a Certified Nurse Assistant and an Activities Aide were not wearing name badges, with both confirming during interviews that they either never received a permanent badge or had lost theirs and were relying on temporary sticker badges that frequently fell off. Multiple residents reported that staff rarely wore name badges, making it difficult for them to identify who was providing their care. The Administrator acknowledged responsibility for ensuring compliance with the name badge policy, and the Human Resource Manager admitted to not printing permanent badges for several months or longer. Review of the facility's uniform policy confirmed that name badges are required to be worn at all times.