Failure to Provide Palatable and Properly Prepared Meals
Penalty
Summary
The facility failed to provide palatable meals to residents, as evidenced by observations and interviews. During a lunch meal observation, the meatloaf served was found to be dark, crunchy, and dry. The Regional Director of Dining Services confirmed that the meatloaf was dry due to being left in the oven too long. Interviews with three residents confirmed that the meatloaf was dry, crunchy, and cut too thin. Review of the facility's Food Presentation policy indicated that meals should be served in a manner that enhances appetite and prevents overcooking, with checks for proper temperature, taste, and consistency prior to serving. These findings demonstrate that the facility did not adhere to its policy regarding food preparation and presentation.