Failure to Maintain Safe and Homelike Resident Environment
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment in the rooms of two residents. Record review and interviews revealed that one resident's sink faucet had been loose and leaking since March, and both the resident and their guardian had notified the facility of the issue, but it was never repaired. Observations over several days confirmed the faucet remained loose and dripping. Additionally, the baseboard behind the toilet in the same room was separated from the wall, exposing a dark brown and black surface underneath. Both the resident and their roommate reported the ongoing issues with the sink to the facility, but no repairs had been made. Staff interviews confirmed awareness of the loose and leaking sink faucet, though the RN was not aware of the separated baseboard. Maintenance workers and housekeeping staff acknowledged the problems, with housekeeping stating she had reported the issues to her supervisor. Facility policy requires housekeeping to report repair needs to maintenance and affirms residents' rights to a safe, clean, and comfortable environment. Despite these policies, the facility did not address the reported maintenance issues in a timely manner, resulting in a deficiency affecting the residents' living conditions.