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F0584
E

Failure to Maintain Required Water Temperatures in Resident Rooms

Mayfield Heights, Ohio Survey Completed on 05-29-2025

Penalty

Fine: $173,90029 days payment denial
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to maintain resident room water temperatures at a comfortable and required level, as evidenced by observations and interviews. During incontinence care, a resident reported that the water was cold, and a CNA confirmed that the water had been running for five minutes but was still not hot enough for the resident's preference. Subsequent temperature checks in multiple resident rooms revealed water temperatures of 88 and 96 degrees Fahrenheit, both below the required range of 105 to 120 degrees Fahrenheit, even after allowing the water to run for five minutes. Staff verified these low temperatures and indicated that this was typical during care. Facility records showed that previous water temperature audits had recorded acceptable temperatures, but the current findings demonstrated a failure to consistently provide water at a comfortable temperature for residents.

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