Failure to Ensure Timely Payment to Food Vendor Resulting in Disrupted Food Deliveries
Penalty
Summary
The facility failed to administer its operations in a manner that ensured effective and efficient use of resources, specifically regarding compliance with financial obligations necessary for the delivery of care. Review of the facility's open payables log and interviews revealed that the facility did not pay its food supply vendor, resulting in a missed food delivery. Staff confirmed that the food delivery truck did not arrive as scheduled, and the menu had to be altered due to unavailable planned menu items. The food delivery service resumed only after a payment was made, but there was a period during which the facility operated without its regular food supply schedule. Further investigation showed that the business office manager was unable to provide invoices or details on the amounts owed to the food vendor, and the facility's records indicated a significant outstanding balance to the food supplier. The administrator's job description included responsibilities for ensuring compliance with regulations and managing vendor contracts, but there was a lack of evidence that these duties were fulfilled in relation to the food supply payments. This deficiency affected all 133 residents in the facility.