Failure to Maintain Clean and Odor-Free Resident Environment
Penalty
Summary
Surveyors observed that a resident's bathroom had yellow staining on the left front of the toilet seat, a trash can containing two soiled adult undergarments, and a strong urine odor present in both the room and bathroom. These conditions persisted over multiple days, with subsequent observations confirming the continued presence of urine odor, yellow staining on the toilet seat, and wetness on the floor around the toilet seeping toward the doorway. The resident was present in the room during all observations and did not have a roommate. Interviews with facility staff revealed that housekeeping had not yet cleaned the room during the initial observation due to their cleaning schedule, and the Housekeeping Director acknowledged that stains on toilet seats typically required maintenance to replace the seat. The Maintenance Director stated he had not received a work order to replace the toilet seat and only became aware of the issue during the interview. The Administrator confirmed that housekeeping was responsible for daily cleaning and ensuring the absence of strong odors in resident rooms.