Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0584
E

Failure to Properly Seal and Install PTAC Units in Resident Rooms

Charlotte, North Carolina Survey Completed on 09-17-2025

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors observed that the facility failed to properly install and seal packaged terminal air conditioners (PTACs) in four out of eight resident rooms reviewed across three of four halls. In multiple rooms, the PTAC units were not aligned with the wall, resulting in gaps ranging from one to two inches at the top of the units. These gaps allowed daylight from the exterior to be visible from inside the rooms, and the insulation present was found to be crumbled or in poor condition. In one room, wet, soiled towels and sheets with brown stains were found underneath the PTAC unit, which was leaning inward and not sealed to the wall. During a facility tour with the Maintenance Director, Regional Maintenance Director, and the Administrator, it was confirmed that the PTAC units remained improperly installed and the gaps persisted. The maintenance staff indicated that the PTAC units had been removed and reinstalled recently to replace electrical cords, but only the middle screws were secured during reinstallation, leaving the units misaligned. The facility leadership was not previously aware of these issues until the surveyors' observations.

An unhandled error has occurred. Reload 🗙