Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0921
D

Unclean Hallway and Odor Due to Inadequate Cleaning Practices

Massena, New York Survey Completed on 08-15-2025

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff, and the public in Unit 200. Observations on multiple occasions revealed a brown, dried, odorous substance smeared on the hallway floor near the elevators and leading to the shower room. Facility housekeeping documentation indicated that hallways and nurse's stations should be dust mopped and wet mopped, but interviews with housekeeping and nursing staff revealed that hallways were not always mopped daily and that there was confusion regarding responsibility for cleaning up feces on the floor. Housekeeping staff stated that they did not always get to mopping the hallways and that feces should be cleaned by nursing staff, while the Infection Preventionist and a certified nurse aide confirmed that nurse aides were responsible for cleaning up feces and urine, with housekeeping sanitizing the area afterward.

An unhandled error has occurred. Reload 🗙