Failure to Maintain Safe and Comfortable Temperature Levels
Penalty
Summary
The facility failed to maintain safe and comfortable temperature levels for residents, as required by federal and state regulations. On six of seven resident floors, 22 out of 34 sampled rooms had temperatures above the acceptable range of 71°F to 81°F, with some rooms reaching as high as 86.9°F. The issue was first reported by a resident who complained about the loss of air conditioning on one floor, and subsequent complaints were made regarding high temperatures throughout the facility. Facility temperature logs and direct observations confirmed that room and corridor temperatures exceeded regulatory limits over several days. The facility's own policy required activation of an emergency plan when temperatures reached 78°F, but temperatures continued to rise above this threshold in multiple areas. Interviews with staff revealed that the air conditioning equipment was old and not functioning adequately, resulting in weak airflow and poor circulation. The DON stated that the energy company had reduced power voltage, but claimed no residents were affected, while the Medical Director indicated that residents' vital signs were being monitored and hydration was being provided. Residents and staff reported discomfort due to the heat, with fans blowing warm air and complaints of hot conditions. The facility documented that all residents were affected by the elevated temperatures, and staff took measures such as moving residents to cooler areas and providing water, but the deficiency persisted during the survey period.